Both the Reseller and User accounts use HELM Control Panel to manage their hosting.

Helm is the premium windows Control Panel and from a single login, you can manage your email accounts, email forwarders, autoresponders, FTP accounts, and DNS settings. You can add and remove domains, set-up and delete web sites, create databases, and password protect any folder on your website.

Everyday management of your domains and accounts are made simple with HELM and there are tons of animated tutorial available covering everything from the most basic functions to the more advanced features of HELM to help you get started.