Our HELP area is a comprehensive collection of materials designed to help you get the most out of your hosting plan and our systems.
Here's a quick overview of some of the information available.
Knowledgebase
Online Knowledgebase
Our ever-expanding knowledgebase provides an ideal online resource for you with lots of information, how-to's, and ideas to make the best of
your hosting with us.
Animated Video Tutorials
A number of animated tutorials have been created to show you how to carry out various tasks.
HELM3 User Account Tutorials
If you have a user account or reseller account that uses HELM3, this is an invaluable resource for you. It covers many aspects of using and
configuring your user account to get the best from HELM3, and delves into some parts of HELM3 that you may not have been aware of.
HELM3 Reseller Account Tutorials
If you have a reseller account that uses HELM3, this section is essential for you. HELM3 is very powerful and it is important that you understand
how it works for resellers. The tutorials cover hosting plan set-up and how resources are allocated, global settings, billing and many many
more configuration options.
Smartermail 5.5 Animated Tutorials
Updated Videos for the latest version of Smartermail 5.5 Enterprise. The videos Cover many of the options available within Smartermail 5.5,
from logging in the first time, to reading emails, to creating RSS feeds, to controlling various settings such as SPAM.
Smartermail 4 Animated Tutorials
Covers many of the options available within Smartermail 4, from logging in the first time, to reading emails, to creating RSS feeds, to controlling
various settings such as SPAM.
Email Animated Tutorials
- (Video List)
This area shows you how to set up an email account on your email client. It covers the most popular email clients such as Outlook, FoxMail,
Eudora, Thunderbird, and Pegasus.
FTP Animated Tutorials
- (Video List)
This section shows you how to set up an ftp account on your ftp client so you can upload and download files to your web space. It covers the most
popular ftp clients such as CuteFTP, SmartFTP, FTP Voyager, and WSFTP.
Documentation
HELM 3 Reseller Guide
If you have a HELM 3 Reseller Account this document is an important resource about the set-up and management of your Reseller Account, including
setting up hosting packages for your users and other features.
HELM 3 User Guide
If you have a HELM 3 USer Account this document provides a lot of information that you may find useful, and it gives some insight into
HELM works. Could be an interesting read.
Cactushop V6 User Guide
If you have an e-commerce plan, or are thinking about an e-commerce plan, this manual provides a lot of useful information about how
Cactushop works.